The state of ISPs in Jordan.

This is one of the most frustrating issues in Jordan (that is, to a geek ofcourse), all the ISPs suck, they literally suck your life and money out of you in exchange of a crappy service.

I’ve been an ADSL user for 5 or 6 years, I don’t remember to be honest, here is my take on the ISPs that I have used:

  1. TeData: they used to provide a decent service for the bucks you paid them, it was the only ISP that WoW didn’t massively lag on, I switched because their connection would drop for hours at time, the authentication would not succeed and all they did was to blame JTC, and ofcourse JTC would blame them in return, a very ugly and vicious cycle.
  2. Sama Telecom: their price is the lowest in the market I believe, their package of 10G per month is quite low, I believe that is their only package whether you have 128kb or 2mb, they claim that from 8PM till 8AM you can download to your hearts content, this is simply a lie, my 2mbps connection gets capped at 128kb even at night, I called to ask them why am I capped even after 8PM, they said I’m on their blacklist, yup, they said I download too much so I had to be put on this list so I don’t disturb the service for other users.

Following are some other ISPs whom my friends and family members have used and shared their experiences:

  1. Orange: if there is one massive incompetent company then its hand-down Orange, it takes them at least 72-96 hours to resolve any issue, during this time you have no connection whatsoever, my friend decided to upgrade to their double plan over 2mbps, oh my he was sorry for that, it took them 3 weeks to upgrade his line, and then a massive 4 weeks just to upgrade his account, in the end it all failed miserably and they had to issue a new account for him , he got so pissed that he wanted to cancel but behold, he couldn’t get a single penny back, bearing in mind that he paid a full year in advanced, that is the only way you can get the double plan.
  2. Mada WiMAX: we use this one at the office, they claim 2.4mbps speed but the best we could get is 0.8mbps even though the tower is like 1 kilometer away from the office and signal strength is quite good, their price is not very high but I wouldn’t recommend their service because of the speed you will be getting.
  3. Jordan Cable Services: their connection speed is amazing, we got a 512 connection and we were delivered 512, their price is alright, no limitation whatsoever on the downloads, the only problem is that they only cover Gardens Street.

If you would like to share your experiences and comments please do.

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